The NSW Government has introduced a Toll Relief Rebate for sole traders.

If you are a sole trader with a personal and/or business toll account, you may be eligible to claim a 40% rebate.

You need to spend more than $375 on each toll account to start receiving a rebate. Your rebate will be calculated based on the type of toll account you have.

Note: You can link one or two toll accounts at a time to you MyServiceNSW Account.

Toll Account Type	Rebate Available
One personal toll account for both personal and business use	Up to $1,500 each financial year
Separate personal and business toll accounts	Up to $750 for each account, with a total of $1,500 each financial year
One business toll account	Up to $750 each financial year

Sole traders can claim:

• once a quarter for each linked toll account
• up to one year after the financial year ends (the rebate owing will accrue)

Toll Spend Dates	Closing Date for Claims
1 July 2022 – 30 June 2023	30 June 2024
1 July 2023 – 30 June 2024	30 June 2025

Eligibility

To claim, you must be a NSW resident and:

• have a Australian Business Number (ABN) that:
  • is registered in NSW
  • is for a business that is physically located and operating in NSW
  • has been active since the start of the current financial year
  • shows you are a sole trader/individual
• be the registered contact for the ABN with the Australian Business Register
• not be a taxi or ridesharing business

You must also:

• spend $375 or more on eligible tolls in a financial year for each toll account
• have already paid for the tolls
• have an active NSW personal toll account and/or an active NSW business toll account with an ABN – if you have moved interstate, check with your toll provider that you now have an account suitable for toll relief
• have an active NSW toll provider account (not suspended or closed) 
• have accrued the tolls on a vehicle that’s registered in NSW, and is below 2794kgs TARE weight
• have travelled on an eligible NSW toll road
• claim within one year of the financial year end in which you paid the tolls
• have not already received:
  • a rebate for each linked toll account in the quarter for which you’re claiming 
  • the maximum rebate in the financial year.

Eligible Toll Spend

Tolls paid on the following roads count towards your spend:

• M5 South-West (unless you claim M5 South-West Cashback Scheme)
• Westlink M7
• Hills M2
• NorthConnex
• WestConnex
• Sydney Harbour Bridge
• Sydney Harbour Tunnel
• Lane Cove Tunnel
• Eastern Distributor
• Cross City Tunnel
• Military Road E-Ramp (Falcon Street off-ramp of the Warringah Freeway)

Non-Eligible Toll Spend

Toll relief spend does not include:

• toll spend before 1 July 2022
• interstate tolling accounts or trips made on interstate roads
• casual toll products (such as LinktGO) or tolls paid outside of a personal toll account
• special passes (for example, the ERider and eMU passes)
• tolls paid on heavy vehicles
• vehicle number plate recognition charges
• toll account administration charges
• toll notice administration fees
• any NSW toll accounts that are suspended or closed
• M5 South-West toll spend (if you claim under the M5 Cashback Scheme)
• business trips or trips claimed back from employer
• any other charge or fee